Effective Date: 1/21/2025

White Mechanical, Inc. (“we,” “our,” or “us”) values your privacy and is committed to protecting any personal information we collect through our website and in-person interactions. This Privacy Policy explains how we collect, use, and share your information.

Information We Collect

  • IP Address: Collected through analytics tools to improve our services and marketing efforts.
  • Phone Numbers: Collected verbally during in-person interactions or phone calls for SMS communications.

How We Collect Information

  • Website: We use analytics tools to automatically collect IP addresses when you visit our website.
  • In-Person and Phone Communication: Customers may opt in to receive SMS-based notifications during in-person visits to our physical location or over phone calls.

Use of Information

  • To improve our services.
  • For marketing purposes to better understand our audience.
  • To send SMS notifications, including:
    • Billing notifications
    • Appointment reminders
    • Dispatch notifications
    • Job completion surveys

SMS Communication Consent

By submitting your phone number, you consent to receive text messages from White Mechanical, Inc. at the number provided. This includes messages sent by autodialer. Consent is not a condition of purchase.

Message Details:

  • Msg & data rates may apply.
  • Msg frequency varies.
  • You may unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available). No further messages will be sent.
  • Reply HELP for help or more information.

Your phone number will not be shared with third parties for marketing or promotional purposes.

Customer Opt-In Process

White Mechanical, Inc. collects opt-in consent verbally from customers.

  • Customers can opt in during in-person visits or phone calls.
  • When registering, customers will be asked to provide their phone number and consent to receive SMS notifications.
  • Staff is trained to inform customers of the following:
    • “Message and data rates may apply.”
    • “Message frequency may vary.”
    • “You can text HELP for support or STOP to unsubscribe at any time, and no further messages will be sent.”

Sharing of Information

We may share IP address data with third-party marketing analytics providers to help us analyze and enhance our marketing efforts. Your phone number will not be shared with third parties for marketing or promotional purposes.

Cookies

Our website does not use cookies.

Minors

We do not knowingly collect information from children under the age of 18.

Contact Us

If you have any questions or concerns about this Privacy Policy, you can contact us using the following methods:

  • Phone: 949-716-8379
  • Mailing Address:
    White Mechanical, Inc.
    27221 Burbank
    Foothill Ranch, CA 92610

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Please check back periodically for updates.

Terms & Conditions

SMS Communication Terms

By submitting your phone number and signing up for SMS notifications, you agree to the following terms:

  • You consent to receive text messages from White Mechanical, Inc. at the number provided. This includes messages sent by autodialer.
  • Consent is not a condition of purchase.
  • Msg & data rates may apply. Msg frequency varies.
  • You may unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available). No further messages will be sent.
  • Reply HELP for help or more information.
  • Your phone number will not be shared with third parties for marketing or promotional purposes.

Customer Opt-In Process

White Mechanical, Inc. collects opt-in consent verbally from customers:

  • Customers can opt in to receive SMS notifications during in-person visits or over phone calls.
  • Staff will request customer consent and provide details on:
    • “Message and data rates may apply.”
    • “Message frequency may vary.”
    • “Text HELP for support or STOP to unsubscribe at any time.”

Your consent confirms your understanding of these terms.