Another great experience with White Mechanical. We used them to service our old AC until and it lasted another six years beyond when it was expected to. Of course when we needed a new one we used White Mechanical and Costco backs them so you know they are honest and good.
Ann Marie D.
I couldn’t have asked for a better & friendlier Tech to quickly & accurately diagnose my AC problem, repair it, and for a great price! Kirk called me when he was en route. When he arrived on time, he was super friendly & professional. He diagnosed it was a something that ended up saving me a lot more money than I’d braced myself. He gave me the option for an extra part that might save me long-term (which I declined), yet he wasn’t trying to up sell me - just informing me. I’ll be calling Kirk and White Mechanical in the future for all of my residential AC needs. Thanks Kirk!
Kirk provided professional and timely response to our service call. He was patient explaining our options and made sure that our A/C unit was back up, until he could comeback to resolve the root cause of the problem. Thanks!
Kirk was extremely professional and courteous. He came in wore booties and a mask, went right to ac unit and diagnosed the issue. He did not try to up sell me or try to tell me I needed a new ac. He was upfront about what I needed and future recommendations. I would definitely call him again. Price for repair was on point as well.
I contacted White Mechanical with a unique request. I was going to be at my in-laws house only for a few days so I had to arrange to get parts fe-ex'd and work completed in a very narrow time window. Steve Pannell gave me his cell and we were corresponding on a weekend setting up the work. Above and beyond service. This isn't the first time with White Mechanical, certainly won't be the last. Thank you everyone at White Mechanical!
White-Mechanical's Gary Hopkins provided first rate, exemplary advice and counsel during the process of investigating systems through to installation. He demonstrated indefatigable work ethic and genuine interest in our HVAC requirements. He returned numerous texts and emails in a timely manner and there was no attempt to upsell us on an HVAC system beyond what would meet our needs and budget constraints. Gary was the first of 5 HVAC contractor reps at our home over 3 months and, ultimately, the reason we selected White-Mechanical for the job.
I was extremely pleased with the installation of a new HVAC system performed by the White Mechanical Team. From the estimate to the completion of the job, everyone that I came in contact with was top notch, friendly, easy to work with, and professional. The installation happened without a hitch, Kevin was very helpful all around and especially with teaching me how to use the thermostat, and Jeff did a great job with all aspects of the installation. I highly recommend White Mechanical for your HVAC needs.
Our property management called White Mechanical when our AC unit stopped working and they sent Jerry G to our rescue. He was prompt, honest, and extremely thorough. Although it took a few days for the part to be ordered, Jerry followed through as promised; replaced the broken parts, fixed all the leaks, and re-checked the whole system. He was personable and professional. The next time a unit is temperamental in our building, we plan to make a special request to our property manager to send Jerry from White Mechanical. Thank you, Jerry!!
Dear White Mechanical, This letter is to commend Kevin Kreutzer and Jeff Martin for a highly competent installation and a fine customer service experience. The two men were a pleasure to work with and made this process easy to live through. Also, Charlie Rutkowski should be mentioned for his capable work in specifying equipment that works well with our 42-year-old house. The result is comfort in each room beyond our expectations. We look forward to working with White on our next project.
Meredith & Steve